Privacy Policy
Effective August 2026
What we collect
When you submit interest, we collect your email address and the list of items you expressed interest in. We do not collect payment information, shipping addresses, or any other personal data.
How we use it
Your email is used solely to follow up on your expressed interest — to let you know if an item moves to production, or if a collection is cancelled. We do not send marketing emails, newsletters, or share your data with third parties.
Data retention
We retain interest submissions for up to 12 months. You may request deletion of your data at any time by emailing us at the address below.
Cookies
This site uses a single session identifier stored in your browser's local storage to associate your selections across page visits. No third-party tracking cookies are used.
Terms of Use
Effective August 2026
No purchase or reservation
Submitting interest on this site does not constitute a purchase, reservation, pre-order, or contract of any kind. No money is collected. No product is guaranteed.
No guarantee of production
Items shown on this site may never be produced. Interest signals inform our decisions but do not obligate us to manufacture any item.
Accuracy of information
Prices, materials, and product details shown are indicative and subject to change before any production run. Final pricing will be communicated separately if a product moves to sale.
Intellectual property
All product designs, photography, and written content on this site are the property of Maison KV. Reproduction without written permission is prohibited.
Changes to these terms
We may update these terms at any time. Continued use of the site constitutes acceptance of the updated terms.
Contact
General enquiries
For questions about the collections, your interest submission, or anything else — email us at katherine.robidoux@gmail.com
Data requests
To request deletion or export of your personal data, email privacy@maisonkv.com with the subject line "Data Request".
Returns
As no purchases are made through this site, no return or refund policy applies at this stage. If and when we move to direct sales, a full return policy will be published here.